Contract Type: Consultancy
Location: Nasr City, Cairo and Alexandria.
Project Name: Women and Girls Safe Spaces (WGSS)
About Etijah:
Youth and Development Consultancy Institute – Etijah is a non-profit organization specializing in developing, improving, and disseminating development methodologies in youth and community development.
Based in Cairo, Etijah’s primary concern is to create and tailor up-to-date and high-quality development methodologies, research tools, applicable practices of youth development, and training delivery models, to be able to qualify youth by providing them with the skills, know-how, and aptitudes, as well as contribute to building the capacity of governmental and non-governmental youth-serving organizations. Our role is to provide youth with direct access to unconditional participation by providing practical tools and models for developing community-wide initiatives.
Background
The Women-Friendly Space (WFS) provides specialized services to women and girls, including GBV case management, psychosocial support, information and helpline services, and prevention activities. Staff working in the WFS operate in a demanding frontline humanitarian environment and are regularly exposed to complex cases, emotional distress, high workloads, urgent protection concerns, and challenging interactions with beneficiaries and the surrounding community.
In light of the demanding nature of the work and the importance of maintaining staff wellbeing, resilience, and professional functioning, Etijah intends to organize structured staff wellbeing and psychosocial support sessions for WFS staff.
The sessions will provide staff with a safe, confidential, and supportive environment to strengthen coping mechanisms, promote peer support, and develop practical strategies for maintaining emotional wellbeing while continuing to provide quality services to beneficiaries.
Objective of the Assignment
The purpose of this assignment is to provide professional staff wellbeing and psychosocial support sessions to WFS staff, with a focus on stress management, emotional wellbeing, resilience, self-care, peer support, and coping with the challenges associated with frontline humanitarian work.
The intervention is intended to be preventive and supportive in nature and will not replace individual clinical psychological or psychiatric services where these may be required.
The sessions aim to achieve the following specific objectives:
- Provide staff with a safe and confidential space to reflect on work-related pressures and challenges.
- Support staff in identifying and managing stress, emotional exhaustion, and compassion fatigue.
- Strengthen practical coping mechanisms and self-care strategies.
- Promote healthy boundaries between professional responsibilities and personal wellbeing.
- Strengthen peer support and positive team dynamics.
- Enhance staff resilience and their ability to manage challenging situations.
- Promote awareness of available support mechanisms and appropriate referral pathways when additional professional support is required.
- Contribute to a healthier and more supportive working environment within the WFS.
Target Participants
The sessions will target staff working at the Women-Friendly Space, particularly staff involved in:
- GBV case management;
- Psychosocial support;
- Information and helpline services;
- Coordination and supervision;
- Other staff directly involved in service delivery and daily WFS operations.
The final number of participants and session arrangements will be agreed with Etijah based on operational needs.
Scope of Work
The consultant/service provider will be responsible for designing and facilitating appropriate staff wellbeing and psychosocial support sessions that respond to the specific needs and challenges of WFS staff.
The consultant is expected to assess the relevant staff wellbeing needs and develop an appropriate, practical, and participatory approach addressing areas such as work-related stress, emotional wellbeing, resilience, self-care, compassion fatigue, coping with demanding cases and situations, professional boundaries, peer support, and team wellbeing.
The content and approach should be adapted to the WFS working environment and the professional responsibilities of frontline humanitarian staff.
Methodology
The sessions should use a participatory, trauma-informed, and staff-centred approach.
The methodology should create a safe, confidential, respectful, and non-judgmental environment. Participation in personal sharing should remain voluntary, and activities should not require staff to disclose sensitive personal experiences.
The consultant should propose a methodology that is practical and applicable to the daily working environment of WFS staff.
Duration and Timeline
The consultant should propose the appropriate number, duration, and frequency of sessions based on the identified needs of WFS staff and operational requirements.
The proposed schedule should take into consideration the operational nature of the WFS and should minimize any disruption to essential service delivery.
Expected Outputs
The consultant will be expected to provide the following outputs:
- A brief technical proposal outlining the proposed methodology and approach.
- A proposed timeline and duration of the sessions.
- Facilitation of the agreed staff wellbeing sessions.
- Relevant materials or practical tools to support the sessions, where applicable.
- A brief completion report summarizing the activities conducted, general observations, and recommendations for continued staff wellbeing support.
Note: The completion report must not include personally identifiable information or confidential disclosures made by individual staff members.
Confidentiality and Safeguarding
Confidentiality is a fundamental principle of this assignment. The consultant shall:
- Maintain strict confidentiality regarding information shared by staff.
- Avoid documenting or reporting individual disclosures.
- Ensure that participation in discussions and activities is voluntary.
- Maintain appropriate professional boundaries.
- Follow Etijah’s safeguarding, PSEA, confidentiality, and data protection requirements.
- Communicate any safeguarding concern through the appropriate organizational mechanism, where applicable.
The sessions should not be used as a performance assessment or evaluation of individual staff members.
Required Qualifications and Experience
The consultant/service provider should meet the following minimum requirements:
- A valid university degree in Psychology, Psychiatry, or a related field.
- Fluency in Arabic and basic knowledge of English.
- At least seven (7) years of relevant professional experience in mental health and psychosocial support (MHPSS), group wellbeing activities, counselling, or related services.
- Demonstrated experience working with humanitarian organizations and/or GBV service providers, frontline humanitarian staff, or volunteers.
- Strong experience in facilitating group-based psychosocial support and staff wellbeing activities.
- Strong communication, facilitation, and interpersonal skills.
- Previous experience working within UNFPA humanitarian programmes will be considered an asset.
- Familiarity with the needs and challenges faced by frontline humanitarian workers will be considered an advantage.
Proposal Submission Requirements
Interested consultants/service providers are requested to submit their technical and financial offers in English.
The submission should include the following three (3) main components:
- Curriculum Vitae (CV): The CV should clearly demonstrate the candidate’s relevant academic qualifications, professional experience, and previous assignments related to staff wellbeing, MHPSS, humanitarian work, or GBV programming.
- Technical Offer: A brief description of the proposed methodology and approach; proposed timeline and duration of sessions; approach to addressing WFS staff wellbeing needs; and relevant previous experience/examples of similar assignments.
- Financial Offer: Clearly stating the proposed professional fees/costs for the assignment, including any applicable taxes or related costs.
Mandatory Requirement: Submission of both technical and financial offers is mandatory. The consultant/service provider must have valid tax documentation and be legally able to issue the required financial documentation/invoice for services provided.
Key Principles
The assignment must be guided by the following core principles:
- Do No Harm
- Confidentiality
- Voluntary participation
- Trauma-informed practice
- Staff-centred approach
- Non-judgmental and respectful communication
- Cultural sensitivity
- Safeguarding and PSEA
- Practical and applicable wellbeing approaches
Coordination and Reporting
The consultant will coordinate with the designated Etijah focal point regarding the final schedule, participant arrangements, session content, and logistical requirements.
Any recommendations emerging from the sessions should focus on general staff wellbeing and organizational support needs and should not identify individual staff members or disclose confidential information.
Application Deadline
Interested candidates/service providers are requested to submit their CV, technical offer, and financial offer within one week from the date of publication of this TOR.
Deadline: Thursday, September 3rd , 2026, at 12:00 PM (Cairo time).
Submissions received after the deadline may not be considered.
Evaluation Considerations
The submitted offers will be reviewed based on the following key considerations:
- Compliance with minimum qualifications and experience requirements;
- Relevant experience in MHPSS, staff wellbeing, humanitarian programming, and/or GBV-related services;
- Quality and relevance of the proposed technical approach and methodology;
- Understanding of the wellbeing needs of frontline humanitarian staff;
- Feasibility of the proposed timeline and approach;
- Competitiveness and clarity of the financial offer;
- Availability of valid tax documentation and ability to provide required financial documentation.
How to apply
Interested applicant should submit their application, including their CV and Cover letter, following this link before Thursday, September 3rd , 2026
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